WhatsApp CRM & AI Agent

Serve customers 24/7, from conversation to follow-up.

Aibiz Wagen is a cross-industry WhatsApp assistant that uses business knowledge, books appointments automatically, assists teams, sends reminders, runs follow-ups, and provides operational insights.

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Automated bookingCRM & team inboxOwner insights

Aibiz Wagen● Connected

1Customer starts a chatWagen understands questions through the business knowledge base.✓

2Wagen completes the taskBooking, service information, or an order flow is handled automatically.✓

3The team takes overConversations escalate to a human when needed.✓

Core capabilities

Aibiz Wagen

Healthcare facilities, service businesses, retail, hospitality, and MSMEs.

Booking without waiting

The agent can capture needs and details, offer slots, and record a booking through WhatsApp.

Reminders and follow-up

Appointments, attendance confirmations, service follow-ups, and segmented campaigns can be automated.

Owner assistant

Owners can request operational summaries and dashboard insights within their access rights.

How it works

A clear flow for every user.

01
Customer starts a chat
Wagen understands questions through the business knowledge base.
02
Wagen completes the task
Booking, service information, or an order flow is handled automatically.
03
The team takes over
Conversations escalate to a human when needed.
04
CRM follows up
Reminders, segmentation, follow-up, and insights stay in one workspace.

Aibiz

Other modules in the Aibiz ecosystem

01 · Clinical operating system

Aibiz Medical

Integrated EMR for independent practices and healthcare facilities: registration, queue, consultation, prescriptions, billing, SATUSEHAT, lab, imaging, and patient communication.

Explore product →02 · Clinical AI

Aibiz Scribe

Aibiz Scribe helps clinicians turn conversations into structured SOAP drafts through transcription, normalization, and user verification before the record enters the EMR.

Explore product →03 · RIS & PACS