AIBiz Dashboard

Privacy Policy

1. Introduction

Welcome to AIBiz Dashboard ("we", "our", "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our services at https://aibiz.id. Our services include:

  • WAgen AI: WhatsApp integration tools (App ID: 2863139783849877) using Meta Business API for 24/7 assistant services for healthcare and small businesses.
  • Medic AI: AI-powered electronic medical records, SOAP transcription, diagnosis suggestions, and treatment tracking, fully compliant with Indonesian Ministry of Health (Kemenkes) regulations and verified with the SATUSEHAT Platform by Kemenkes (SATUSEHAT Verification).
  • SATUSEHAT Platform: A health technology platform supporting integrated healthcare solutions, verified by Kemenkes.
AIBiz ID is registered with Komdigi PSE (Electronic System Operator) under Indonesia’s Ministry of Communication and Informatics, ensuring compliance with national data protection and electronic system regulations (PSE Registration).

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Email, phone numbers, and medical professional credentials provided during registration for WAgen AI or Medic AI services.
  • Usage Data: Information about how you interact with our services, such as chat history, medical record entries, payment details, and platform usage on SATUSEHAT.
  • Technical Data: Device information, IP address, and browser type for security, analytics, and compliance with Komdigi PSE requirements.

3. How We Use Your Information

Your information is used to:

  • Provide and improve our services, including WhatsApp messaging, AI-powered medical record management, healthcare solutions via SATUSEHAT, and payment verification.
  • Ensure compliance with Kemenkes regulations for medical data and Komdigi PSE for electronic systems.
  • Communicate with you regarding updates, support, or regulatory requirements.
  • Analyze usage patterns to enhance user experience across all platforms.

4. Data Sharing

We do not sell your personal data. We may share it with:

  • Third-party service providers (e.g., WhatsApp API via Meta, Kemenkes-verified medical data processors for SATUSEHAT) to facilitate our services.
  • Legal or regulatory authorities, including Kemenkes or Komdigi, if required by law or regulation.

5. Security

We implement industry-standard measures, compliant with Kemenkes and Komdigi PSE standards, to protect your data, but no system is completely secure. Please contact us at cs@aibiz.id or +62 877-8094-5321 if you suspect a breach.

6. Your Rights

You may request access, correction, or deletion of your data by contacting us at cs@aibiz.id or +62 877-8094-5321. For account deletion, please refer to our Delete Instructions.

7. Contact Us

For questions about this policy, reach us at:

8. Changes to This Policy

We may update this policy periodically. The latest version will always be available at https://aibiz.id/privacy.