AIBiz Dashboard

Delete Your Account

1. How to Delete Your Data

To request the deletion of your account and personal data from AIBiz Dashboard, please contact our admin team manually. We do not provide an automated deletion option to ensure that all requests are reviewed carefully in compliance with Indonesian Ministry of Health (Kemenkes) regulations for medical data and Komdigi PSE requirements for electronic systems. AIBiz ID is verified with the SATUSEHAT Platform by Kemenkes (SATUSEHAT Verification) and registered with Komdigi PSE (PSE Registration).

2. Steps to Request Deletion

Follow these steps to request account deletion:

  1. Prepare your request, including your registered email or phone number associated with your AIBiz ID account.
  2. Contact us via one of the following methods:
  3. Our team will verify your identity and process your request within 7-14 business days.

3. What Happens Next?

Once your request is approved, we will permanently delete your account and associated data from our systems, including chat history from WAgen AI, medical records from Medic AI, and usage data from the SATUSEHAT Platform, in accordance with our Privacy Policy and applicable regulations.

4. Need Help?

If you have any questions or need assistance with the deletion process, feel free to reach out to us at cs@aibiz.id or +62 877-8094-5321. Our team is here to support you.